Administrative Assistant

Job Title: Administrative Assistant
Reporting to: Head of Operations
Contract: Permanent
Hours: 3 days per week 
Location: Hybrid – supporting our team in Galway, Mayo, Roscommon
Salary: €16,030 for 3 days – €26,717 FTE

Purpose of the Post:
To provide administrative support to the operations and services being delivered by Shine. Key to this will be the organising of the office and administration function to allow for the day-to-day smooth running of the assigned administration tasks and duties. The postholder will also be required to work closely with identified key staff within Shine.

Key Duties/Overview of Areas of Responsibility

⦁ To provide comprehensive administrative support of our management team such as proofreading, creation of reports, co-ordination of appointments, provision of statistics and taking minutes at team meetings.

⦁ Providing administrative support to Project teams and Working Groups.

⦁ To update and maintain administrative systems and databases, specifically Salesforce CRM and Microsoft Office 365 platforms

To operate and maintain an asset management system

⦁ Arranging appointments and meetings.

⦁ Planning and organising administrative tasks and activities with the required efficiency and effectiveness.


⦁ Planning and Organising of Activities and Resources

Plans and organises activities and necessary resources efficiently and effectively.

Understands the importance of time management and in particular how this translates to organising workload.

Always maintains a professional level of performance.

Participates in appropriate training as required.

Professional Development and Standards in the Service

Demonstrates sufficient administrative skills to meet the specific needs of the post.

Ensures that all records and technical data are up to date and available if required.

Continuous contribution to quality and efficiency initiatives.

Integrity & Decision Making

Holds an appropriate and effective set of professional values and behaviours.

Makes decisions in a well-judged, logical and timely manner.

Service Delivery & Initiative

Maintains the trust and confidence in their work and information involved in their work.

Takes initiative to move administration tasks forward to completion.

Building and Maintaining Working Relationships

Forms strong positive working relationships across the organisation.

Demonstrates a supportive and reciprocating work style including strong empathy with service users.

Works appropriately with all stakeholders.

Team Working

Works in collaboration with the other members of the team in the planning and delivery of the administration function.

Attends and actively contributes to relevant meetings.

Participates in training and developmental opportunities as identified and agreed.

Person Specification


Excellent inter-personal and communication skills. Must be able to write and speak English to a high standard.

IT skills that include Word, Excel, PowerPoint, ZOOM Meeting & Webinar Management, Microsoft Teams, Databases and Microsoft Outlook including Calendar Management.

Previous administrative and relevant work experience.

Previous experience in a remote or hybrid position.

Ability to work on own initiative and as part of a team.

Enthusiastic, flexible, adaptable, diplomatic and open to change.

With attention to detail be able to process and distribute information quickly and efficiently.

Excellent time management and organisational skills.


Previous experience of working in a not-for-profit organisation.

Excellent knowledge of computer packages and online platforms.

Knowledge of event planning and accounts.

Applications can be made by emailing a current CV and covering letter to

National survey on the experiences of those living with psychosis

As our government prepares for Budget 2023, Shine in partnership with Mental Health Reform and the HSE National Clinical Programme for Early Intervention in Psychosis, wants to hear the voice of people affected by psychosis to support our call for increased funding for improved specialised psychosis supports nationally.

In our national conversations around mental health, the voice of those that experience psychosis and their families is under represented and often not heard. We understand the concern and fear affecting those who have experiences with psychosis and how it presents a barrier to speaking out. However, it means that psychosis remains a stigmatised and rarely spoken about experience.

International evidence has shown that people who experience psychosis deserve and need dedicated, specialised supports and services. We need to demand that current treatments are not good enough and more needs to be done, at a quicker rate, to support people experiencing psychosis.

Have you, a family member or friend, an experience of living with psychosis? If so, we want to hear from you. Please take our survey and have your voice heard.

The survey will remain open until 5pm on Friday 12th August.

Thank you

The Sharing the Vision Implementation Plan 2022-2024 has now been published

The first Implementation Plan for Sharing the Vision – A Mental Health Policy for Everyone, was launched by Minister of State for Mental Health and Older People, Mary Butler TD on Wed 23rd March at 2.30pm.

Shine is proud to have been selected as host for the service user and families reference group for the National Implementation Monitoring Committee (NIMC) for Sharing the Vision.

The Sharing the Vision Implementation Plan 2022-2024 is available to download now from here.

Shirley O’Regan, host of ‘Wellness Wednesday’ on West Limerick 102FM interviews CEO Nicola Byrne

This morning our CEO Nicola Byrne was in conversation with Shirley O’Regan, host of ‘Wellness Wednesday’ on WestLimerick102FM.

Nicola spoke about the work of Shine, highlighting how individuals with lived experience of mental health challenges can access help and support around their recovery both online and face to face. The conversation also focused on the importance of peer support which can be especially beneficial for family members/supporters of people with mental health challenges.


She also talked about the importance of self-care, and the impact of our education programmes See Change -The National Mental Health Stigma Reduction Partnership and Headline who support the media in responsible reporting of mental health and suicide.


To listen back visit here Wellness Wednesday on West Limerick 102FM with Shirley O’Regan